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Servisair is a leading global provider of aviation ground services. At Southampton Airport, a busy UK regional aircraft hub, it provides passenger check-in services which include check-in functions and reconciling passengers when boarding. Global IT support company ESP previously supported the Common Use Platform, provided by the airport, to ensure uninterrupted connectivity and maintenance of aging PCs and peripherals. However, ESP engineers had to make regular trips to the airport to repair the PCs and peripherals. Intel designed a remote management solution based on 2nd generation Intel® Core™ i5 vPro™ processors that permitted ESP to manage the services remotely.
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