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Council gives virtualization a vote of confidence

Borough council in the United Kingdom extends e-government services while consolidating IT by around 47 per cent and cutting energy use by more than half with virtualization “We consolidated our rack servers by around 47 per cent with our Dell blade server solution.” Martin Stroud, ICT Team Leader, Copeland Borough Council Customer profile Company Copeland Borough Council Industry Government (local) Country United Kingdom Employees 365 Website www.copeland.gov.uk Business need To deliver better e-government services and improve collaboration between staff, Copeland Borough Council looked to reduce its server footprint and switch from direct-attached data storage. Solution The council implemented a consolidated server infrastructure ™ ™ based on Dell PowerEdge blade servers and moved to Dell EqualLogic storage. It also chose ™ Dell ProSupport to optimise performance. Benefits • Council consolidates rack servers by around 47 per cent • IT team cuts power use by more than half • Staff save around six hours a week in management time • Customer launches test blade servers in minutes • Council implements cost-effective storage technology Solution areas • Disaster Recovery • Networking • Server Solutions • Storage Solutions • Support Services • System Management • Virtualization “Before, our data room consumed around 17.56 kilowatts per hour, but today this figure has fallen to around 8.76 kilowatts per hour.” Martin Stroud, ICT Team Leader, Copeland Borough Council The borough of Copeland, in the county of Cumbria, covers part of the Western Lake District. It supports around 70,000 residents and is well known for the beauty of its surroundings. But while the landscape may not have changed for millennia, the work of the Copeland Borough Council is quickly evolving, and the council is embracing the transformational power of IT. The council understands the value of e-government for improving services and lowering costs. It believes that technology and the internet can help councils work faster and smarter, while encouraging residents to engage more deeply with their community. But Copeland’s ambitions for e-government and technology were limited by its IT infrastructure. The council had a relatively small data room to locate its servers and storage. It soon became full of servers, preventing further expansion, and the cooling systems were operating at maximum capacity. With many of the servers at the end of their lifecycles, Copeland saw the opportunity to rethink its IT and create an infrastructure that could support e-government and better services for employees. However, it didn’t want to just upgrade the existing solutions. It looked to consolidate its server footprint and move away from direct-attached storage – an area of complexity that consumed a lot of management time. Martin Stroud, ICT Team Leader at Copeland Borough Council, says: “Administration was a major issue. We were constantly replacing disks in our arrays and patching our servers. Plus, whenever someone asked for a new service, it prompted a whole list of questions concerning space and cooling.” Council gains responsive service and simplified solution Copeland requested proposals from leading IT solution providers for creating a consolidated infrastructure. Stroud was Read the full Council gives virtualization a vote of confidence.

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