Is Your PC Hardware Hurting Your Bottom Line?


  • Five of the top technology trends predicted could affect your small business's approach to computer hardware.

  • Using old computers could actually cost you more than you save.

  • Current technology trend for small businesses call for powerful PCs which makes regular hardware updates necessary.

  • Find a new computer that fits your needs.

Small business owners have to watch their budgets closely. When it comes to your business' bottom line, however, trying to squeeze every bit of life out of equipment isn't always a smart move. While using old computers until they wear out may seem like a wise way to save, it could cost you money, productivity, and customers in the long run.1

Current technology trends for small businesses call for powerful PCs, which make regular updates of your computer hardware a must. Here's how five of the top technology trends predicted for 2019 could affect your company's approach to computer hardware.

Trend 1: Cloud Computing

Nearly two-thirds (63%) of small and midsize businesses (SMBs) are already using cloud computing, according to a Gartner survey, while 33% are either planning on implementing the technology or evaluating how it could best be used.2

Ease and efficiency are common benefits of cloud computing for small companies, but they aren't the only ones. By helping to reduce the costs associated with the technology needed to store and maintain your own data, such as servers and backup devices, cloud computing can help you maximize your technology budget for upgrading your PCs.

Trend 2: Artificial Intelligence (AI)

Small businesses are starting to harness the power of artificial intelligence (AI) to automate repetitive, labor-intensive tasks. From chatbots that answer customer service questions to marketing automation software that holds email “conversations” with clients, AI-powered apps may be used to help small businesses improve the customer experience, automate their processes, and analyze vast amounts of data for better and faster decision-making.

Making the most of these advanced business applications requires high-performance PCs, especially if your employees frequently run multiple applications at once. Older PCs can slow app performance and make your small business employees as much as 29% less productive.3 In fact, each outdated PC your business uses can cost you as up to $17,000 per year in lost productivity.4

Trend 3: Mobility

Do you or your employees ever work outside the office? Thanks to increasingly sophisticated mobile devices and cloud computing, it's now possible for your team to use business applications, access computer files, and collaborate with each other no matter where they are.

Whether your mobile employees work from home, on the road, or at customer job sites, older mobile devices with shorter battery life can really slow them down. If you update to more powerful PCs that offer more power for today's mobile user, your mobile employees will be ready to work more efficiently.

Trend 4: Cyber Security

In a 2018 survey by global insurance company Hiscox, 44% of small businesses reported suffering at least one cyberattack in the past 12 months; 52% of those businesses had been attacked more than once.5 Small businesses in the study estimated that the average cost of cyber incidents in the past 12 months was $34,604. Protecting your company computers, your business data, and your customers' data should be a top priority for 2019.

New PCs that combine Intel® technology with Microsoft's latest operating system, Windows* 10, have additional security features to help provide you some peace of mind. Their built-in security features offer enhanced protection so that you can keep your focus on growing your business.

Trend 5: The End of Support for Windows* 7

After January 14, 2020, Microsoft will no longer provide security updates or support for PCs running Windows* 7. If you and your employees have not yet updated to Windows* 10, it’s a good idea to update to do so as soon as possible.

But running Windows* 10 on an older PC may not give you all of the productivity benefits and security features you can get on a newer device. So, if you decide to upgrade to a new PC, look for the speed and security of the latest Intel® Core™ processor.

Is It Time for an Upgrade?

Keeping pace with 2019's top technology trends may require buying new software or upgrading the apps you currently use. To maximize ROI from your software investment, it's a good idea to make sure your computer hardware exceeds the software vendor's recommended system requirements, which typically reflect the bare minimum needed to run the software. Consider choosing hardware that's at least 50% more powerful than the system requirements to keep your new software running efficiently well into the future.

Whether or not you're planning major software upgrades, watch for these warning signs that your business may need a hardware upgrade soon:

  • Frequent computer crashes or slow performance
  • System no longer supported by the manufacturer
  • Inactive warranty
  • Difficulty finding replacement parts

Add up the costs of repairing and maintaining your existing PCs, and you may be surprised at just how much they're costing you.

Today's technology trends are helping to raise the bar for small business computing. Most customers are starting to expect real-time responsiveness, reliable security, and lightning speed. Investing in new PCs that have more powerful capabilities can help your business deliver these objectives and more.

Product and Performance Information


Cost reduction scenarios described are intended as examples of how a given Intel®-based product, in the specified circumstances and configurations, may affect future costs and provide cost savings. Circumstances will vary. Intel does not guarantee any costs or cost reduction.


Gartner conducted this survey in April and May 2017 among 699 U.S.-based SMBs, with more than 10 employees and annual revenue of less than $100 million. The survey excluded nonprofit organizations. The qualified respondents are decision-makers or have significant influence on the decisions related to purchasing technologies for their organization. Source: Gartner’s Top Technology Trends for SMBs Survey, cited by Capterra.


“Employees are up to 29% less productive on PCs that are 5+ years old” is based on a 2018 web-based survey, commissioned by Intel, and conducted by J. Gold Associates, LLC., of 3297 respondents from small business in 16 countries (Australia, Canada, China, France, Germany, India, Italy, Japan, Mexico, Saudi Arabia, South Africa, Spain, Turkey, UAE, UK, USA), to assess the challenges and costs associated with deploying older PCs. This statistic is based on the productivity impairment respondents estimated was attributed to using a 5-year-old PC multiplied by the average amount of time respondents estimated was spent on a PC. To review this statistic and the full report, visit here.


“Every 5 year old computer you have could be costing you up to US$17,000 per year” is based on a 2018 web-based survey, commissioned by Intel, and conducted by J. Gold Associates, LLC., of 3297 respondents from small business in 16 countries (Australia, Canada, China, France, Germany, India, Italy, Japan, Mexico, Saudi Arabia, South Africa, Spain, Turkey, UAE, UK, USA), to assess the challenges and costs associated with deploying older PCs. Survey respondents estimated that for PCs more than 5 years old, employees would be up to 29% less productive – based on an average assumed employee’s salary of US$60,000, the lost productivity cost will amount to US $17,000. To review this statistic and the full report, visit here.


The 2018 Hiscox Small Business Cyber Risk Report™ focuses on the responses of US small businesses surveyed as a part of the Hiscox Cyber Readiness Report 2018™, which was released February 7, 2018. Hiscox commissioned Forrester Consulting to assess organizations’ cyber readiness. In total, 4,103 professionals responsible for their organization’s cyber security strategy were contacted (1,000 plus each from the UK, US, and Germany, and 500 each from Spain and the Netherlands). Drawn from a representative sample of organizations by size and sector, these are the men and women on the front line of the business battle against cybercrime. While all are involved to a greater or lesser extent in their organization’s cyber security effort, more than 30% make the final decision on how their business should respond. Respondents completed the online survey between October 12, 2017 and November 10, 2017. Source: 2018 Hiscox Small Business Cyber Risk Report.