Uninstalling the Intel® Graphics Driver and Intel® Display HDMI/Audio Driver

Documentation

Install & Setup

000005598

08/28/2020

Before proceding to uninstall your driver, review the reasons for uninstalling listed below. In addition to the information below, the Installation_Readme.txt that came with your driver download contains more detailed instructions for uninstalling your Intel® Graphics Driver.

Reasons for uninstalling an Intel® Graphics Driver

  • A technical support representative prompts you, as part of troubleshooting an issue.
  • Your last driver installation didn't complete successfully, or ran into errors.
  • A previous driver had better functionality for your specific needs.
    Note If your computer is connected to the Internet, the Windows Update tool may attempt to automatically install the latest drivers. If you encounter this situation, temporarily disconnect your device from the Internet after downloading the desired driver, and don't reconnect until you have finished installing the driver.

Click or the topic for details:

Uninstalling the Intel Graphics Driver via the Device Manager MethodFor a quick review of the steps outlined in the video, read the points below.
  1. Open the Device Manager using the steps provided for your operating system:
    • Windows 7*: Click Start Run, type: devmgmt.msc
    • Windows 8.1* and Windows® 10: Press the Windows key and the X key together, select Device Manager.
  2. Expand the Display Adapters section.
  3. Find the Intel Graphics Driver. The driver can also be called the Intel® Graphics Media Accelerator Driver (Intel® GMA Driver).
  4. Right-click the Intel Graphics Driver and select Uninstall.
  5. Select the check box Delete the driver software for this device.
  6. The system must go through a restart to complete the uninstall process.
  7. If no older drivers are stored in the system, the graphics controller in device manager should now be listed as 'Microsoft Basic Display Adapter', 'Standard VGA Graphics Adapter' or similar. If not, repeat steps 1 through 6.
Uninstalling the Intel® Display Audio Driver or the Intel® HDMI Audio Driver via the Device Manager Method

For a quick review of the steps outlined in the video, read the points below.

  1. Open the Device Manager, using the steps provided for your operating system.
    • Windows 7*: Click Start, at the run prompt type: devmgmt.msc
    • Windows 8.1* and Windows® 10: Press the Windows key and the X key together, select Device Manager.
  2. Expand the Sound, video and game controllers section.
  3. Find and right-click Intel Display Audio or Intel HDMI Display Audio.
  4. Select Uninstall.
  5. After the uninstall process finishes, restart the computer.
Note
  • Due to how the Microsoft® Store handles the Intel® Graphics Control Panel, some Windows systems may see two separate instances of this software installed. If the Graphics Control Panel still shows as installed in your system after uninstalling drivers, see this article for further information and instructions on how to uninstall it.  
  • To download the latest graphics driver available for your device, visit our FAQ and reference the section on "How do I get the latest driver?."