Warranty Process Video for Intel® Processors


Warranty & RMA



Watch this new video (updated as of November 2019) to learn about the Intel® warranty process for Intel® processors: What is covered under Intel® warranty, how to know if your processor is covered, how to get support, and how to check warranty eligibility using our online tool.

Video updated November 2019.


Time Topics
00:18  Difference between Intel® Boxed and Tray Processors 
01:08  Boxed Processors accessories and warranty coverage   
01:52  China Boxed Processor accessories and warranty coverage
03:05  Working with Intel® Technology Provider 
03:35  Warranty replacement for Intel® Thermal Solution
03:44  Warranty replacement for Intel® Boxed Processor 
04:28  Additional Information might be needed when requesting a warranty replacement 
04:45   How to check warranty eligibility for your processor using online tool 


Related topics
Submit a Warranty Ticket
Check Warranty Using Online Service Center
Frequently Asked Questions About Intel® Processor Warranty