IPMI Driver Conflicts in Windows* Server 2003 R2

Documentation

Troubleshooting

000007057

06/13/2017

What causes the conflict?
The IPMI (Intelligent Platform Management Interface) drivers for Microsoft and Intel® products should not be loaded at the same time. If both drivers are installed, a resource conflict with the communication to the BMC (Baseboard Management Controller) occurs and results in unreliable operation.

By default, installing Windows* Server 2003 R2 does not install the Hardware Management component. This Windows component consists of the WS-Man Service, an IPMI WMI (Windows Management Interface) provider, and the Microsoft IPMI driver.

Installing the Intel® System Management Software installs the Intel IPMI driver.

Do not install the Hardware Management component, or, if already added, uninstall the Microsoft IPMI (Intelligent Platform Management Interface) driver.

You can remove the Microsoft IPMI driver by following one of the following three methods:

Method 1: Remove the Microsoft IPMI driver by uninstalling/removing the Hardware Management component.

  1. Click Start, and then click Control Panel. The Control Panel window appears.
  2. Double-click Add or Remove Programs. The Add or Remove Programs window appears.
  3. Click Add/Remove Windows Components. The Windows* Components Wizard window appears.
  4. Under Components, click to highlight Management and Monitoring Tools.
  5. Click the Details button. The Management and Monitoring Tools window appears.
  6. Click the check box to uncheck Hardware Management.
  7. Click the OK button. The Management and Monitoring Tools window disappears.
  8. Click the Next button. Hardware Management is uninstalled.
  9. Click the Finish button.


Method 2: Remove the Microsoft IPMI driver by executing a command from the command prompt.

  1. Click the Start button, point to All Programs, Accessories, and then click Command Prompt. The Command Prompt window appears.
  2. At the prompt, type: Rundll32 ipmisetp.dll, RemoveTheDevice.
  3. Press <Enter>.


Method 3: Remove the Microsoft IPMI driver from the Windows Device Manager.

  1. Click Start, and then click Control Panel. The Control Panel window appears.
  2. Double-click Administrative Tools. The Administrative window appears.
  3. Double-click Computer Management. The Computer Management window appears.
  4. Under System Tools, click to highlight Device Manager. Systems Devices appear on the right panel.
  5. Right-click Microsoft Generic IPMI Compliant Device under System Devices in Device Manager, and then click Uninstall.