Product Discontinuation Notice for Intel® Small Business Advantage

Documentation

Product Information & Documentation

000021965

16-Aug-2016

Intel has decided to discontinue development and marketing of Intel® Small Business Advantage and related products (Intel® Small Business Basics, Intel® Small Business Companion, Intel® Small Business Extended Access, Intel® Small Business Technology) effective immediately.

Q&A

Q: I have Intel® Small Business Advantage and I am having an issue with one of the features, will Intel still provide support?
A: Intel will continue to provide support for Intel® Small Business Advantage through September 18, 2016. Intel will cease all support services after September 18, 2016.
Q: Will there be any final releases of Intel® Small Business Advantage?
A: The latest version of Intel® Small Business Advantage released by Intel is 4.1.42. There will be no further releases or updates to the product.
Q: I have Intel® Small Business Advantage installed and am using it. Do I have to uninstall it?
A: There is no requirement to uninstall Intel® Small Business Advantage. However, there will be no further updates to the product, and interactive support from Intel will cease after September 18, 2016.
Q: How long will support for Intel® Small Business Advantage continue?
A: Below are the key dates for Intel® Small Business Advantage support:

June 18, 2016 – Intel® Small Business Advantage software will no longer be available for download from Intel.
September 18, 2016 – Intel customer support will no longer accept customer contacts for Intel® Small Business Advantage. Support includes phone, email, web submission, and chat.
November 18, 2016 – Intel® Small Business Advantage support site will become inactive. Basic troubleshooting and general information articles will remain available.

Note: Intel® Small Business Advantage was only available through ITP and VIP online access sites and is not available through Intel’s general download sites.