TA-1125: Fail to Initialize the Operating System Video Driver for the ASPEED* Base Management Controller (BMC)

Documentation

Troubleshooting

000025061

08/09/2017

TA-1125: Fail to initialize the operating system video driver for the ASPEED* Base Management Controller (PDF) PDF icon
Intel® has discovered an issue in which the host fails to initialize the operating system video driver for the ASPEED* Baseboard Management Controller (BMC). Headless or remote management environments are not affected.

Intel has confirmed that the failure has no bearing on system performance; it only impacts local video graphics. In detail, when the operating system loads, the OS-embedded ASPEED* video driver is not able to access a portion of the BMC memory space. Therefore, the process stalls.

Size: 378 KB
Date: August 2017

Note: PDF files require Adobe Acrobat Reader*.

Intel developed the Installation guides for Windows* Server 2016, Red Hat* Enterprise Linux*, and SUSE* Linux* Enterprise Server with step-by-step instructions to work around this issue and to load the updated ASPEED* video driver v1.03. These documents are already included in every System Update Package (firmware) release.

Affected products

Product Code MM#
S2600WFT 952641
S2600WF0 952644
S2600WFQ 952645
S2600BPB 948899
S2600BPQ 948900
S2600BPS 952609
S2600STB 957180
S2600STQ 957318


Related topic
Installation guides for Windows* Server 2016, Red Hat* Enterprise Linux*, and SUSE* Linux* Enterprise Server