Known Issues with Intel® Graphics Command Center (Intel® GCC)

Documentation

Product Information & Documentation

000032930

08/01/2019

Latest build available in Microsoft* Store: 1.100.1404.0

Known Issues:

General

  • Sometimes an exception may occur on waking the system from sleep while the Intel® GCC application is running.
  • Intel® GCC may intermittently stop responding and an exception may occur if the application is minimized or maximized repeatedly.
  • Intel® GCC may intermittently take more time to launch.
  • System Diagnostic Report Generation does not generate a report.
  • Setting a hotkey outside of Intel® GCC that duplicates a disabled Intel® GCC hotkey, then invoking it continously may lock Intel® GCC.
  • More power options may show in the power page than are expected.
  • External displays may not be detected in specific situations with specific docks.

Game

  • 'Auto detect' may infrequently take a long time or may even fail to connect to the server for asset retrieval. When this happens, you may see the spinning icon with the message: "this may take a long time". Workaround is to close and reopen the application.
  • All game settings may not be optimized correctly for some "Intel Supported" games. Error may be seen when trying to optimize some "Intel Supported" Games.
  • Changing the Advanced game settings and applying may not show visual or performance changes while playing the game.
  • If a game is uninstalled outside the Intel® GCC, it may still be listed in the 'available games' list within the application.
  •  Anti-aliasing is not reflected in gameplay.

Video

  • Custom user video profiles created prior to install may be deleted intermittently when restarting Intel® GCC after system hibernation.
  • Some video settings may apply incorrectly to the entire video preview screen in Video Page.
  • Video custom profile settings are not active after reboot.

Display

  • Intel watermark on the display icons may infrequently become corrupted when changing resolution.
  • Localized Adaptive Contrast Enhancement (LACE) does not work.
  • Refresh rate and/or scaling may change on swapping displays, changing primary monitor, or closing Intel® GCC. 
  • YCbCr may not be supported on some monitors.
  • In clone mode, switching multiple monitor’s resolutions multiple times may freeze the Intel® GCC intermittently.
  • Another scaling method cannot be selected when custom scaling is applied.
  • Cloning a 4k monitor to a non-4k monitor and changing the resolution may lead to both monitors to show as 4k displays.
  • After changing rotation from landscape to portrait, scaling changes have no effect.