Article ID: 000036263 Content Type: Install & Setup Last Reviewed: 10/01/2021

How to Access an Intel® Server Board via Intel® Remote Management Module (Intel® RMM) if the Session Expires Immediately

Environment

Intel® Remote Management Module

WindowsServer2016Family, windowsserver2008family, windowsserver2008r2family, windowsserver2012family

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

The Intel® Remote Management Module (Intel® RMM) session expires when using an unsupported web browser or when the Java* scripts are disabled.

Description

When trying to access an Intel® Server Board via Intel® Remote Management Module to install an operating system, the session expires immediately even when the credentials are correct.

Resolution

Try with another web browser and accept every request on installing, updating, or enabling Java*.

Additional information

Lack of full support with Windows* Internet Explorer

Related Products

This article applies to 1 products