Incorrect Thermal Solution Included with the Boxed Intel® Xeon® E-2274G Processor Product

Documentation

Product Information & Documentation

000055696

11/20/2019

Intel has identified that the very small quantity of Boxed Intel® Xeon® E-2274G Processor product (Ordering Code BX80684E2274G and MM# 999JMP) was shipped with an incorrect thermal solution. This solution may impact system performance due to processor throttling.

This issue only applies to the Boxed Intel Xeon E-2274G Processor product. This is not an issue with the processor itself. This does not impact tray versions of the same processor number that do not include a thermal solution.

We apologize for the inconvenience and are asking all end customers with the Boxed Intel Xeon E-2274G Processor product to contact Intel Customer Support (ICS) for assistance. To contact ICS, use one of the Contact Us options listed for the Intel® Xeon® Processors.