Article ID: 000058285 Content Type: Troubleshooting Last Reviewed: 11/05/2021

NUC8i(3/5/7)BE Does Not Start After the Latest Windows* Update

Environment

Products

Operating System

Windows® 10, 64-bit*

BUILT IN - ARTICLE INTRO SECOND COMPONENT

Summary

How to recover a NUC8i(3/5/7)BE if it fails to boot after Windows update

Description

NUC will not boot after the last Windows update.
Power LED lights up constantly blue for about 10-15, then it goes out for a second, then it lights up blue again in the same pattern.
NUC remains stuck in this loop without any video signal.

Resolution

Perform a BIOS Recovery by Security Jumper, refer to BIOS Update and Recovery Instructions for Intel® NUC with Visual BIOS.
If the BIOS recovery does not solve the issue, contact Intel Customer Support.

Related articles

No Boot or No Power Issues on Intel® NUC Products

Blink Codes and Beep Codes for Intel® NUC

Summary
Description
Resolution

Need more help?

Contact support

Give Feedback

Thank you

Disclaimer

¹

All postings and use of the content on this site are subject to Intel.com Terms of Use.

<script>var isTargetEnabled =false;</script>

<script type="text/javascript">
    var cq_tms = {
        
        wa_industry_type: "",
        wa_partner_prog: "",
        wa_subject: "",
        wa_biz_size: "",
        wa_emt_org: "",
        wa_emt_intel: "",
        wa_partner_type: "",
        wa_programidentifier: "ics",
        wa_location: "uk",
        wa_language: "en",
        wa_english_title: "000058285",
        wa_content_type: "article",
        wa_intel_platform: "",
        wa_applications: "",
        wa_local: "en_UK",
        wa_intel_technology: "",
        wa_system_type: "",
        wa_product_name: "",
        wa_audience: "",
        wa_life_cycle: "",
        wa_cq_url: "/content/www/uk/en/support/articles/000058285.html",
        wa_page_type_micro: "mf-salesforce-article-template",
        wa_env: "prd",
        wa_cq_pub_env: "publish",
        wa_transl_status: "",
        wa_product_id: "129705",
        wa_software: "",
        wa_reference_design: "",
        wa_codename: "",
        wa_created_date: "1622570547370",
        wa_modifed_date: "1622570533555",
        wa_off_time: "1924992000000",
        wa_ownedby: "",
        wa_managedby: "",
        wa_idz_nid : "",
        wa_event_type: "",
        wa_idz_custom_tags: "",
        wa_programming_language: "",
        wa_skill_level: "",
        wa_solution: "",
        wa_product_formFactor: "",
        wa_operating_system: "",
        wa_marketing_products: "",
        wa_ssg_third_party_prod_sys_sol: "",
        wa_upeNamespace: "",
        wa_intel_prd_levels: '[{"level1":{"id":"98414","desc":"intelnuc"},"level3":{"id":"129705","desc":"intelnuckitwith8thgenerationintelcoreprocessorsnid10034"},"productCategory":"rproducts","level2":{"id":"70407","desc":"intelnuckitsnid5916"}},{"level1":{"id":"98414","desc":"intelnuc"},"productCategory":"rproducts"}]',
        
        wa_secondary_content_type: ""
        
        
    };

cq_tms.wa_tms_sync_load = "deferred";
    
</script>

<script>
        cq_tms["wa_support_intel_product"] = "rproducts:intelnuc,rproducts:intelnuc/intelnuckitsnid5916/intelnuckitwith8thgenerationintelcoreprocessorsnid10034";
        cq_tms["wa_operating_system"] = " 64-bit*,Windows® 10";
        cq_tms["wa_support_article_content_types"] = "troubleshooting";
        cq_tms["wa_salesforce_transl_status"] = "";
    </script>

<script type="text/javascript">
    var chatContextObj = {};
    chatContextObj["locale"] = "en-UK";
    chatContextObj["app"] = "Support";
    chatContextObj["productCategoryId"] = "98414";
    chatContextObj["description"] = "intelnuc";
</script>

<script type="text/javascript" src="/content/dam/www/global/wap/tms.sync.js" async></script>

<link rel="preload" href="/etc.clientlibs/settings/wcm/designs/ver/211021/intel/clientlibs/pages/commons-page.min.css" as="style"><link rel="stylesheet" href="/etc.clientlibs/settings/wcm/designs/ver/211021/intel/clientlibs/pages/commons-page.min.css" type="text/css"><script src="/etc.clientlibs/settings/wcm/designs/ver/211021/intel/clientlibs/pages/commons-page.min.js" defer></script>

<script>!function(){var e=setInterval(function(){"undefined"!=typeof $CQ&&($CQ(function(){CQ_Analytics.SegmentMgr.loadSegments("/etc/segmentation"),CQ_Analytics.ClientContextUtils.init("/etc/clientcontext/intel",window.location.pathname.substr(0,window.location.pathname.indexOf(".")))}),clearInterval(e))},100)}();</script>

<link rel="preload" as="style" href="/etc.clientlibs/settings/wcm/designs/intel/uk/en/css/resources/css/intel.rwd.override.css"/>
<link rel="stylesheet" type="text/css" href="/etc.clientlibs/settings/wcm/designs/intel/uk/en/css/resources/css/intel.rwd.override.css"/>