Article ID: 000089248 Content Type: Error Messages Last Reviewed: 03/03/2022

Unable To Install the Intel® Rapid Storage Technology Driver (Intel® RST) in AHCI Mode

Environment

Operating System

Windows 11* Family, Windows® 10 family

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Summary

Compatibility details between the Intel RST controller and different SATA modes in BIOS

Description

An error message shows up during the installation of the Intel Rapid Storage Technology driver, indicating the platform is not supported.
The operating system was previously installed with the "SATA mode" in AHCI, and now the system will not boot if this is changed to Intel RST or RAID mode.

Resolution

The "SATA mode" in BIOS must be set to Intel RST/RAID mode before installing the operating system. The Intel RST driver is not compatible with AHCI mode.

If these options are not available, it is recommended to review the platform documentation or consult with the system manufacturer (OEM) to confirm the appropriate configuration.

Summary
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