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Support

Support

    Support Home Server Products Legacy Server Products Intel® Server System R1000GL Family

Intel® Server System R1304GL4DS9

Support information for Intel® Server System R1304GL4DS9

  • Compatibility

    Compatibility

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    • Memory and Hardware Compatibility for the Intel® Server Boards Family
    • List of Utilities for Intel® Server Boards and Intel® Server Systems
    • Memory and Hardware Compatibility for Intel® Server Board S2600GL/S2600GZ Families
    • Processor Compatibility for Intel® Server Board S4600LH and S4600LT Family
    • Battery Compatibility for Intel® RAID Expanders
    • Intel® Xeon® Processors Requiring BIOS 2.01.0002 or Later
    • Operating System Compatibility for Intel® Server Board S2600GL/GZ, Intel® Server System R1000GL/GZ, and Intel® Server System R2000GL/GZ
    • Compatibility Matrix for Intel® Remote Management Module
    • Microsoft Windows* Server 2012 FAQ for Intel® Server Products
    • Windows Server 2012* Compatibility for Intel® Server Boards
      • Single Root I/O Virtualization Support for Intel® Server Board S2600GZ/GL Families
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  • Identify My Product

    Identify My Product

    Sorry, there are no results matching your filter criteria.
    • Family Decoder for Intel® Server Board S2600GZ and S2600GL
  • Install & Setup

    Install & Setup

    Sorry, there are no results matching your filter criteria.
    • RAID Simulator Tool for Intel® Rapid Storage Technology Enterprise
    • How to Configure the Baseboard Management Controller (BMC) for Remote Monitoring and Control for Intel® Server Boards and Intel® Server Systems
    • POST Error Beep Codes for Intel® Server Boards and Intel® Server Systems
    • Configuring Intel® Embedded Server RAID Technology 2 Using AHCI and SCU Simultaneously Demo
    • Interactive Memory Configuration Rules for Intel® Server Board S2600GL Family
    • Interactive Memory Configuration Rules for the Intel® Server Board S2600GZ Family
    • User Guide for Intel® Remote Management Module 4 (Intel® RMM4) and Integrated BMC
    • Intel® One Boot Flash Update (Intel® OFU) Utility User Guide for Intel® Server Boards
    • Video BIOS/Firmware - Intel® Servers BIOS/Firmware Update
    • GUI Simulator for Intel® Rapid Storage Technology enterprise Windows*
      • Installing Windows* 2008 R2 and 2012 Using More Than 2TB HD in Intel® Rapid Storage Technology enterprise (Intel® RSTe) for Intel® Server Boards and Intel® Server Systems
      • Intel® RAID Quick Reference Guide for Previous-Generation Intel® Server Boards and Intel® Server Systems
      • Intel® RAID Controllers Best Practices White Paper for Intel® Server Boards and Systems
      • Newly Added Hard Drive Not Recognized by Operating System for Intel® Server Boards and Systems
      • On-Board RAID Doesn't Detect Connected SAS Disk Drives for Intel® Server Board and Intel® Server System Product Families
      • PCIe* Gen 3 Adapter Support for Intel® Server Board Product Families
      • Interactive Guide for Planning and Deploying the Intel® Server Board S2600GZ Family
      • Hard Drives Not Accessible for Intel® Server Board S2600GL and Intel® Server Board S2600GZ Families
      • Do Not Insert PCIe* or Add-In Cards Directly into Intel® Server Board S2400BB, S2600GL and S2600GZ Families
      • Technical Product Specification for Intel® Server Board S2600GL/GZ Families and Intel® Server System R1000GZ/GL Families
      • Quick Start Guide for Intel® Server System R1000GZ/GL Family
      • Service Guide for Intel® Server System R1000GZ/GL Family
      • Technical Product Specification for the Intel® Local Control Panel
      • PCIe* Generation 3.0 Add-In Adapter Support Issue for Intel® Server Board Families
      • Server Reboots After Installing Red Hat Enterprise Linux*
      • Intel® Deployment Assistant Firmware Update Fails for Intel® Server Board S2600GL/GZ Product Families
      • Demo: How to Install and Configure Intel® RAID Expanders
      • Interactive Guide: Planning and Deploying the S2600GL Family for Boards and Kits
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  • Maintenance & Performance

    Maintenance & Performance

    Sorry, there are no results matching your filter criteria.
    • When RMM4 Becomes Slow or Unresponsive
    • POST Code Diagnostics for the Intel® Server Board and Intel® Server System Product Families
    • 1-5-4-2 and/or 1-5-4-4 Beep Code for Intel® Server Boards and Intel® Server Systems
    • MIB Files for Intel® Server Boards and Intel® Server Systems
    • Blinking Green Power or System LED for Intel® Server Boards and Intel® Server Systems
    • How to Resolve the MemTest86 Error on Test 10
    • TA-1048: Java* Version 7 Update Blocks RMM Remote Console (KVM)
    • TA-1026: Correctable PCIe* Bus Errors Reported with PCIe Gen 3 Add-In Cards for Intel® Server System R1000GZ/GL Families
    • Potential Over Current Protection Fault on Certain Hot Swap Back Planes for Intel® Server Boards and Systems
    • TA-1039: Unexpected Memory Behaviors on Intel® Xeon® Processor E52600 and E52600 v2 Families
  • Product Codes & Spare Parts

    Product Codes & Spare Parts

    Sorry, there are no results matching your filter criteria.
    • Where to Find the Product Code and Serial Number for Intel® Data Center Blocks (Intel® DCB) Server Systems
    • Spares, Parts List, and Configuration Guide for Intel® Server Board S2600GZ/S2600GL Family, Intel® Server System R1000GZ/R2000GZ/R1000GL/R2000GL Family
  • Product Information & Documentation

    Product Information & Documentation

    Sorry, there are no results matching your filter criteria.
    • Quick Reference Guide of All Resource Types for Intel® Server Products
    • Server Test Submission (STS) Reports for Intel® Boards and Systems
    • Support for Discontinued Intel® Server Boards and Intel® Server Systems
    • Electronic Product Environmental Assessment Tool (EPEAT)
    • Product Change Notifications for Intel® Products
    • Green Product Label for China RoHS Conformity Assessment
    • International Material Data System (IMDS) for Intel Products
    • RoHS Compliance with Phthalate Restrictions for All Intel® Products
    • Where to Find Material Declaration Data Sheet (MDDS) for Intel® Products
    • ISO Certifications for Intel® Products
      • REACH SVHC Compliance for All Intel® Products
      • Declaration of Conformity for Intel® Products
      • Technical Product Specification for Intel® Remote Management Module 4
      • Safety and Regulatory Compliance Information for Intel® Server System 4600/2600/2400/1600 Families
      • Where do I Get Intel Export Compliance Information such as Export Control Classification Numbers (ECCN) and Harmonized Tariff Schedule (HTS)?
      • Patrol Read Isn't Supported with Intel® Software RAID for Intel® Server Board and Intel® Server System Product Families
      • Display Adapter Graphics Memory Displays 256MB in Microsoft Windows* for Server Boards
      • Frequently Asked Questions for the Intel® Server Board S2600GZ/GL, System R1000GZ/GL, and System R2000GZ/GL
      • Discontinuing of Service for Intel® On-Site Repair for Servers
      • Frequently Asked Questions for Intel® OnSite Repair for Servers
      • TA-1041: BMC Firmware Might Not Restart Properly for Boards and Kits
    Show Less Show more
  • Troubleshooting

    Troubleshooting

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    • Troubleshooting Intel® Server System Boot Issues for Intel® Server Products
    • Technical Advisories for Intel® Server Boards, Intel® Server Systems, and Intel® Accelerators
    • Power Supply, Predictive Failures Detected on System Event Logs and System Information Retrieval Utility
    • Sysinfo Video - Intel System Information Retrieval Utility
    • Troubleshooting Server Boot Issues (Non-Interactive Version) for Intel® Server Boards
    • TA-1015: BMC Security Enhancements Update for Intel® Server Boards and Intel® Server Systems
    • TA-1050: AXXRMFBU2 Cache Offload Module Failures Can Occur with an AC Power Loss
    • Connected USB Cabling Can Prevent Booting for Uninterruptible Power Supply Systems
    • TA-1000: PCIe* Link Width Can Downgrade to x4 or x2 with Add-In Card
    • TA-999: Add-In Video Does Not Display Unless Onboard Video Is Disabled
  • Warranty & RMA

    Warranty & RMA

    Sorry, there are no results matching your filter criteria.
    • Updated Order Codes for Some Systems for Intel® Server Board and Intel® Server System Product Families
    • Boxed Contents Shipped for the Intel® Server System R1000GZ/GL and Intel® Server System R2000GZ/GL
    • Updated Order Codes for the Intel® Server System R1000GZ and R1000GL and Intel® Server System R2000GZ and R2000GL Product Families
    • TA-1092: AXX750DCCRPS Can Shut Down or be Damaged
    • TA-996: Intel® RAID C600 Upgrade Key Replacement Issue
  • Compatibility

    Compatibility

    Sorry, there are no results matching your filter criteria.
    • Memory and Hardware Compatibility for the Intel® Server Boards Family
    • List of Utilities for Intel® Server Boards and Intel® Server Systems
    • Memory and Hardware Compatibility for Intel® Server Board S2600GL/S2600GZ Families
    • Processor Compatibility for Intel® Server Board S4600LH and S4600LT Family
    • Battery Compatibility for Intel® RAID Expanders
    • Intel® Xeon® Processors Requiring BIOS 2.01.0002 or Later
    • Operating System Compatibility for Intel® Server Board S2600GL/GZ, Intel® Server System R1000GL/GZ, and Intel® Server System R2000GL/GZ
    • Compatibility Matrix for Intel® Remote Management Module
    • Microsoft Windows* Server 2012 FAQ for Intel® Server Products
    • Windows Server 2012* Compatibility for Intel® Server Boards
      • Single Root I/O Virtualization Support for Intel® Server Board S2600GZ/GL Families
    Show Less Show more
  • Identify My Product

    Identify My Product

    Sorry, there are no results matching your filter criteria.
    • Family Decoder for Intel® Server Board S2600GZ and S2600GL
  • Install & Setup

    Install & Setup

    Sorry, there are no results matching your filter criteria.
    • RAID Simulator Tool for Intel® Rapid Storage Technology Enterprise
    • How to Configure the Baseboard Management Controller (BMC) for Remote Monitoring and Control for Intel® Server Boards and Intel® Server Systems
    • POST Error Beep Codes for Intel® Server Boards and Intel® Server Systems
    • Configuring Intel® Embedded Server RAID Technology 2 Using AHCI and SCU Simultaneously Demo
    • Interactive Memory Configuration Rules for Intel® Server Board S2600GL Family
    • Interactive Memory Configuration Rules for the Intel® Server Board S2600GZ Family
    • User Guide for Intel® Remote Management Module 4 (Intel® RMM4) and Integrated BMC
    • Intel® One Boot Flash Update (Intel® OFU) Utility User Guide for Intel® Server Boards
    • Video BIOS/Firmware - Intel® Servers BIOS/Firmware Update
    • GUI Simulator for Intel® Rapid Storage Technology enterprise Windows*
      • Installing Windows* 2008 R2 and 2012 Using More Than 2TB HD in Intel® Rapid Storage Technology enterprise (Intel® RSTe) for Intel® Server Boards and Intel® Server Systems
      • Intel® RAID Quick Reference Guide for Previous-Generation Intel® Server Boards and Intel® Server Systems
      • Intel® RAID Controllers Best Practices White Paper for Intel® Server Boards and Systems
      • Newly Added Hard Drive Not Recognized by Operating System for Intel® Server Boards and Systems
      • On-Board RAID Doesn't Detect Connected SAS Disk Drives for Intel® Server Board and Intel® Server System Product Families
      • PCIe* Gen 3 Adapter Support for Intel® Server Board Product Families
      • Interactive Guide for Planning and Deploying the Intel® Server Board S2600GZ Family
      • Hard Drives Not Accessible for Intel® Server Board S2600GL and Intel® Server Board S2600GZ Families
      • Do Not Insert PCIe* or Add-In Cards Directly into Intel® Server Board S2400BB, S2600GL and S2600GZ Families
      • Technical Product Specification for Intel® Server Board S2600GL/GZ Families and Intel® Server System R1000GZ/GL Families
      • Quick Start Guide for Intel® Server System R1000GZ/GL Family
      • Service Guide for Intel® Server System R1000GZ/GL Family
      • Technical Product Specification for the Intel® Local Control Panel
      • PCIe* Generation 3.0 Add-In Adapter Support Issue for Intel® Server Board Families
      • Server Reboots After Installing Red Hat Enterprise Linux*
      • Intel® Deployment Assistant Firmware Update Fails for Intel® Server Board S2600GL/GZ Product Families
      • Demo: How to Install and Configure Intel® RAID Expanders
      • Interactive Guide: Planning and Deploying the S2600GL Family for Boards and Kits
    Show Less Show more
  • Maintenance & Performance

    Maintenance & Performance

    Sorry, there are no results matching your filter criteria.
    • When RMM4 Becomes Slow or Unresponsive
    • POST Code Diagnostics for the Intel® Server Board and Intel® Server System Product Families
    • 1-5-4-2 and/or 1-5-4-4 Beep Code for Intel® Server Boards and Intel® Server Systems
    • MIB Files for Intel® Server Boards and Intel® Server Systems
    • Blinking Green Power or System LED for Intel® Server Boards and Intel® Server Systems
    • How to Resolve the MemTest86 Error on Test 10
    • TA-1048: Java* Version 7 Update Blocks RMM Remote Console (KVM)
    • TA-1026: Correctable PCIe* Bus Errors Reported with PCIe Gen 3 Add-In Cards for Intel® Server System R1000GZ/GL Families
    • Potential Over Current Protection Fault on Certain Hot Swap Back Planes for Intel® Server Boards and Systems
    • TA-1039: Unexpected Memory Behaviors on Intel® Xeon® Processor E52600 and E52600 v2 Families
  • Product Codes & Spare Parts

    Product Codes & Spare Parts

    Sorry, there are no results matching your filter criteria.
    • Where to Find the Product Code and Serial Number for Intel® Data Center Blocks (Intel® DCB) Server Systems
    • Spares, Parts List, and Configuration Guide for Intel® Server Board S2600GZ/S2600GL Family, Intel® Server System R1000GZ/R2000GZ/R1000GL/R2000GL Family
  • Product Information & Documentation

    Product Information & Documentation

    Sorry, there are no results matching your filter criteria.
    • Quick Reference Guide of All Resource Types for Intel® Server Products
    • Server Test Submission (STS) Reports for Intel® Boards and Systems
    • Support for Discontinued Intel® Server Boards and Intel® Server Systems
    • Electronic Product Environmental Assessment Tool (EPEAT)
    • Product Change Notifications for Intel® Products
    • Green Product Label for China RoHS Conformity Assessment
    • International Material Data System (IMDS) for Intel Products
    • RoHS Compliance with Phthalate Restrictions for All Intel® Products
    • Where to Find Material Declaration Data Sheet (MDDS) for Intel® Products
    • ISO Certifications for Intel® Products
      • REACH SVHC Compliance for All Intel® Products
      • Declaration of Conformity for Intel® Products
      • Technical Product Specification for Intel® Remote Management Module 4
      • Safety and Regulatory Compliance Information for Intel® Server System 4600/2600/2400/1600 Families
      • Where do I Get Intel Export Compliance Information such as Export Control Classification Numbers (ECCN) and Harmonized Tariff Schedule (HTS)?
      • Patrol Read Isn't Supported with Intel® Software RAID for Intel® Server Board and Intel® Server System Product Families
      • Display Adapter Graphics Memory Displays 256MB in Microsoft Windows* for Server Boards
      • Frequently Asked Questions for the Intel® Server Board S2600GZ/GL, System R1000GZ/GL, and System R2000GZ/GL
      • Discontinuing of Service for Intel® On-Site Repair for Servers
      • Frequently Asked Questions for Intel® OnSite Repair for Servers
      • TA-1041: BMC Firmware Might Not Restart Properly for Boards and Kits
    Show Less Show more
  • Troubleshooting

    Troubleshooting

    Sorry, there are no results matching your filter criteria.
    • Troubleshooting Intel® Server System Boot Issues for Intel® Server Products
    • Technical Advisories for Intel® Server Boards, Intel® Server Systems, and Intel® Accelerators
    • Power Supply, Predictive Failures Detected on System Event Logs and System Information Retrieval Utility
    • Sysinfo Video - Intel System Information Retrieval Utility
    • Troubleshooting Server Boot Issues (Non-Interactive Version) for Intel® Server Boards
    • TA-1015: BMC Security Enhancements Update for Intel® Server Boards and Intel® Server Systems
    • TA-1050: AXXRMFBU2 Cache Offload Module Failures Can Occur with an AC Power Loss
    • Connected USB Cabling Can Prevent Booting for Uninterruptible Power Supply Systems
    • TA-1000: PCIe* Link Width Can Downgrade to x4 or x2 with Add-In Card
    • TA-999: Add-In Video Does Not Display Unless Onboard Video Is Disabled
  • Warranty & RMA

    Warranty & RMA

    Sorry, there are no results matching your filter criteria.
    • Updated Order Codes for Some Systems for Intel® Server Board and Intel® Server System Product Families
    • Boxed Contents Shipped for the Intel® Server System R1000GZ/GL and Intel® Server System R2000GZ/GL
    • Updated Order Codes for the Intel® Server System R1000GZ and R1000GL and Intel® Server System R2000GZ and R2000GL Product Families
    • TA-1092: AXX750DCCRPS Can Shut Down or be Damaged
    • TA-996: Intel® RAID C600 Upgrade Key Replacement Issue

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