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Support

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    Support Home Processors Intel® Core™ Processors

4th Generation Intel® Core™ i7 Processors

Support information for 4th Generation Intel® Core™ i7 Processors

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  • Compatibility

    Compatibility

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    • Does My Intel® Processor Support Microsoft Windows® 10?
    • Technical Specifications for Intel® Processors
    • Compatibility for LGA2011, LGA2011-v3, and LGA2066 Sockets (Intel® Core™ X-series Processors)
    • Supported Operating Systems for Intel® Processors
    • Intel® Desktop Compatibility Tool
    • Intel® Processor Compatibility for LGA2011 or LGA2011-v3 Sockets
    • Intel® Turbo Boost Technology Monitor Does Not Support 4th Generation Processors
    • Where to Get Support for Your Tablet/Laptop
    • Find Compatibility Information for Intel Products
    • Does My Processor Support Intel® Virtualization Technology?
      • Intel® Turbo Boost Technology Monitor End of Support
      • Intel® Processors that Support Windows 8* and Windows 8.1*
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  • Identify My Product

    Identify My Product

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    • How to Identify My Intel® Processor
    • How to Identify Your Intel® Desktop Processor Socket
    • The Intel® Processor Diagnostic Tool
    • Read Serial Number for Intel® Boxed Processors using Third-Party Applications
    • How to Identify Full or Partial Serial Numbers (ATPO) for Intel® Processors
    • Read ATPO Serial Numbers for Intel® Boxed Processors
    • How to Find the Generation of Intel® Core™ Processor 
    • What is the Difference Between Boxed and Tray Processors?
    • Locate Serial and Batch Numbers on the Desktop or Server Intel® Processor
    • Where Can I Find Intel® Boxed Processor Numbers for Warranty?
      • How to check number of cores and threads in my processor?
      • Product Order Codes for Intel® Core™ i7 Desktop Processors
      • Package-Type Guide for Intel® Desktop Processors
      • Options to Identify Your Boxed Intel® Processor in China
      • Identify Fan Numbers for Intel® Boxed Processors
      • Partial Serial Number for Intel® Desktop Boxed Processors
      • Intel® Processor Identification Utilities
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  • Install & Setup

    Install & Setup

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    • Intel® Processor Installation Center for Desktop and Server Processors
    • How to Apply or Remove Thermal Interface Material (TIM)
    • Installation and Integration Information for Intel® Processors with LGA1150 Socket
    • Installation Instructions for Notebooks with Intel® Mobile Processors
    • Installation Manuals for Intel® Boxed Desktop Processors
    • Intel® Thermal Solution RTS2011AC Fan Heatsink Installation Manual
    • Resetting Boxed Intel® Processor Fan Heatsink Push Pins
    • BIOS Implementation Test Suite Overview
    • Installation Manual for Intel® Thermal Solution BXTS13A
    • How to Install an LGA115x Processor Into the Socket
      • Integration for Intel® Boxed Processor with an LGA1150 Socket
      • Installation Manual for Intel® Thermal Solution BXRTS2011LC
      • Processor Integration Overview for LGA115x-based Intel® Processors
      • Installation Video for LGA2011 Socket-based Processors
      • Thermal Management Recommendations for Boxed Intel® Desktop Processors
      • Do Not Place Sticker on Integrated Heat Spreader for Desktop Processors
      • Installation Instructions for Boxed Intel® Thermal Solution BXTS13X
      • Integration Overview for LGA 1366-based Boxed Intel® Core™ i7 Processors
      • Installing an Intel® Boxed Processor
      • LGA775 Installation Video for Intel® Processors
      • Intel® Processor Installation Video for LGA1156, LGA1155, and LGA1150 Sockets
      • Getting Started Guide for Intel® EP80579 Software for Security Applications on Intel® QuickAssist Technology for FreeBSD*
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  • Maintenance & Performance

    Maintenance & Performance

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    • Overclocking Intel® Graphics
    • Fan Mean Time Between Failure for Intel® Desktop Processors
    • Intel® Architecture (IA) Floating-Point Unit (FPU) Exception Handlers for Processors
    • How To Clean Thermal Paste On Processor Contacts?
    • What to do Before Upgrading Your Mobile Intel® Processor
  • Product Comparison

    Product Comparison

    Sorry, there are no results matching your filter criteria.
    • Comparison Charts for Intel® Core™ Desktop Processor Family
    • Comparison Charts for Intel® Core™ Mobile Processor Family
    • Intel® HD Graphics Supported in Intel® Core™ i7 Mobile Processors
    • Specifications, Comparisons, and Technical Documentation for Mobile Intel® Processors
    • How to Compare Intel® Processors Using Product Specifications Page (ARK)
  • Product Information & Documentation

    Product Information & Documentation

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    • Support Resources for Intel® Desktop Processors
    • Which Intel® Boxed Desktop Processors Ship without a Fan Heatsink?
    • Export Compliance Metrics for Intel® Microprocessors
    • Supported Memory for Intel® Core™ Mobile Processor Family
    • Frequently Asked Questions About Intel® Core™ i7 Desktop Processors
    • Download the Intel® Processor Identification Utility
    • Frequently Asked Questions for Intel® Extended Memory 64 Technology
    • Frequently Asked Questions for Intel® Turbo Boost Technology
    • Intel® Processor Identification Utility Installation Guide for Windows*
    • Where to Find Intel® Processor Software and Drivers
      • General Netbook/Laptop Service and Support
      • How to Get Software and Driver Updates for Your System
      • Frequently Asked Questions About Temperature for Intel® Processors
      • How to Find and Compare Technical Information About Intel® Processors
      • Intel® vPro™ Platform Overview
      • Difference Between Deep and Deeper Sleep States for Processors
      • Online Service Requests Receive Responses Within One Business Day (How to View All Contact Support Options)
      • Thermal Design Power (TDP) in Intel® Processors
      • Side Channel Vulnerability, Microarchitectural Data Sampling Advisory, SA-00233
      • Electronic Product Environmental Assessment Tool (EPEAT)
      • Product Change Notifications for Intel® Products
      • Intel EU Single Place of Contact Address Change
      • Green Product Label for China RoHS Conformity Assessment
      • International Material Data System (IMDS) for Intel Products
      • RoHS Compliance with Phthalate Restrictions for All Intel® Products
      • Where to Find Material Declaration Data Sheet (MDDS) for Intel® Products
      • ISO Certifications for Intel® Products
      • REACH SVHC Compliance for All Intel® Products
      • Declaration of Conformity for Intel® Products
      • RoHS 3 (EU 2015/863) Regulatory Information for Intel® Processors
      • Will the built-in Graphics Processing Unit (GPU) on the processor consume power if external GPU is used?
      • Where to Get Support for Ultrabook™ Devices
      • Where is Microcode 0x10 for Clarkdale CPUs?
      • How to Find the Code Name for Intel® Processors
      • What Version of Intel® Turbo Boost Technology Works with my Intel® Core™ i7-3820 Processor
      • What is Intel® Turbo Boost Technology and How Does it Work?
      • User Guide for Intel® Industrial Solutions System Consolidation Series SCS200
      • BIOS Implementation Test Suite (BITS) for Processors
      • Where to Find the Statement of Volatility for Intel® Core Processors
      • Does an Intel® Processor Require Product Registration to be Eligible for Warranty Coverage?
      • Where do I Get Intel Export Compliance Information such as Export Control Classification Numbers (ECCN) and Harmonized Tariff Schedule (HTS)?
      • Frequently Asked Questions about Intel® Mobile Processors
      • Bounds Check Bypass Store (BCBS) Vulnerability (INTEL-OSS-10002)
      • Side-channel Vulnerability and Mitigation Methods
      • Regulatory Information for Intel® Processors
      • Intel® Desktop Processor Upgrade Information
      • Frequently Asked Questions about Enhanced Intel SpeedStep® Technology for Intel® Mobile Processors
      • Program for California Energy Commission (CEC) Friendly Motherboards
      • Software Developer Manuals for Intel® 64 and IA-32 Architectures
      • Frequently Asked Questions about Intel® Core™ Processors with Intel® HD Graphics
      • Resources for the Most Common Intel® Processor Questions
      • Help Documentation for Intel® Processor Diagnostic Tool
      • Frequently Asked Questions about Intel® Graphics Technology for Intel® Mobile Processors
      • Frequently Asked Questions about Enhanced Intel SpeedStep® Technology for Intel® Processors
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  • Troubleshooting

    Troubleshooting

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    • Troubleshooting Fan Issues with Intel® Boxed Processors
    • Troubleshooting Overheating Issues for Intel® Boxed Processor
    • Troubleshooting Overheating Issues
    • My Intel® Core™ Processor Does Not Reach the Maximum Turbo Boost Frequency
    • Overheating Symptoms and Troubleshooting For Intel® Boxed Processors
    • Why does the 6-core Intel® Core™ i5-9400F Processor only show 4 cores in Task Manager?
    • My motherboard shows debug code 00. What does this debug code mean?
    • Troubleshooting No Display and No Boot Issues on Intel® Processors
    • The Windows* task manager is not showing all the cores of the CPU
    • How to Check if Intel® Quick Sync Video Feature is Enabled or not in Intel® Processors?
      • Blue Screen of Death (BSOD) Errors on My Processor
      • No Display on Dual-Channel Memory on an Intel® Processor
      • Not getting the Intel® Turbo Boost Frequency.
      • Where Can I Check the Processor Frequency and Temperature?
      • How to find BIOS Version, Motherboard Manufacturer, and Model
      • How to Clear CMOS to Reset BIOS Settings
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  • Warranty & RMA

    Warranty & RMA

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    • Frequently Asked Questions About Intel® Boxed Desktop Processor Warranty
    • Warranty Process Video for Intel® Processors
    • Replacing the Boxed Processor Fan Heatsink for Intel® Desktop Processors
    • Warranty Eligibility of Intel® Processors
    • Intel® Boxed Processors Three-Year Limited Warranty Terms and Conditions
    • Warranty and Replacement Information for Intel® Processors
    • Intel Inside® Logo Replacement Label for Intel® Boxed Processors
    • Physical Damage Due to External Causes on Intel® Desktop Processors
    • Frequently Asked Questions about Warranty for Intel® Processors
    • Intel® Boxed vs. Tray Processor Warranty Policy
      • Frequently Asked Questions for Online Warranty and Support
      • Support Phone Numbers for Intel® Processors
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  • Compatibility

    Compatibility

    Sorry, there are no results matching your filter criteria.
    • Does My Intel® Processor Support Microsoft Windows® 10?
    • Technical Specifications for Intel® Processors
    • Compatibility for LGA2011, LGA2011-v3, and LGA2066 Sockets (Intel® Core™ X-series Processors)
    • Supported Operating Systems for Intel® Processors
    • Intel® Desktop Compatibility Tool
    • Intel® Processor Compatibility for LGA2011 or LGA2011-v3 Sockets
    • Intel® Turbo Boost Technology Monitor Does Not Support 4th Generation Processors
    • Where to Get Support for Your Tablet/Laptop
    • Find Compatibility Information for Intel Products
    • Does My Processor Support Intel® Virtualization Technology?
      • Intel® Turbo Boost Technology Monitor End of Support
      • Intel® Processors that Support Windows 8* and Windows 8.1*
    Show Less Show more
  • Identify My Product

    Identify My Product

    Sorry, there are no results matching your filter criteria.
    • How to Identify My Intel® Processor
    • How to Identify Your Intel® Desktop Processor Socket
    • The Intel® Processor Diagnostic Tool
    • Read Serial Number for Intel® Boxed Processors using Third-Party Applications
    • How to Identify Full or Partial Serial Numbers (ATPO) for Intel® Processors
    • Read ATPO Serial Numbers for Intel® Boxed Processors
    • How to Find the Generation of Intel® Core™ Processor 
    • What is the Difference Between Boxed and Tray Processors?
    • Locate Serial and Batch Numbers on the Desktop or Server Intel® Processor
    • Where Can I Find Intel® Boxed Processor Numbers for Warranty?
      • How to check number of cores and threads in my processor?
      • Product Order Codes for Intel® Core™ i7 Desktop Processors
      • Package-Type Guide for Intel® Desktop Processors
      • Options to Identify Your Boxed Intel® Processor in China
      • Identify Fan Numbers for Intel® Boxed Processors
      • Partial Serial Number for Intel® Desktop Boxed Processors
      • Intel® Processor Identification Utilities
    Show Less Show more
  • Install & Setup

    Install & Setup

    Sorry, there are no results matching your filter criteria.
    • Intel® Processor Installation Center for Desktop and Server Processors
    • How to Apply or Remove Thermal Interface Material (TIM)
    • Installation and Integration Information for Intel® Processors with LGA1150 Socket
    • Installation Instructions for Notebooks with Intel® Mobile Processors
    • Installation Manuals for Intel® Boxed Desktop Processors
    • Intel® Thermal Solution RTS2011AC Fan Heatsink Installation Manual
    • Resetting Boxed Intel® Processor Fan Heatsink Push Pins
    • BIOS Implementation Test Suite Overview
    • Installation Manual for Intel® Thermal Solution BXTS13A
    • How to Install an LGA115x Processor Into the Socket
      • Integration for Intel® Boxed Processor with an LGA1150 Socket
      • Installation Manual for Intel® Thermal Solution BXRTS2011LC
      • Processor Integration Overview for LGA115x-based Intel® Processors
      • Installation Video for LGA2011 Socket-based Processors
      • Thermal Management Recommendations for Boxed Intel® Desktop Processors
      • Do Not Place Sticker on Integrated Heat Spreader for Desktop Processors
      • Installation Instructions for Boxed Intel® Thermal Solution BXTS13X
      • Integration Overview for LGA 1366-based Boxed Intel® Core™ i7 Processors
      • Installing an Intel® Boxed Processor
      • LGA775 Installation Video for Intel® Processors
      • Intel® Processor Installation Video for LGA1156, LGA1155, and LGA1150 Sockets
      • Getting Started Guide for Intel® EP80579 Software for Security Applications on Intel® QuickAssist Technology for FreeBSD*
    Show Less Show more
  • Maintenance & Performance

    Maintenance & Performance

    Sorry, there are no results matching your filter criteria.
    • Overclocking Intel® Graphics
    • Fan Mean Time Between Failure for Intel® Desktop Processors
    • Intel® Architecture (IA) Floating-Point Unit (FPU) Exception Handlers for Processors
    • How To Clean Thermal Paste On Processor Contacts?
    • What to do Before Upgrading Your Mobile Intel® Processor
  • Product Comparison

    Product Comparison

    Sorry, there are no results matching your filter criteria.
    • Comparison Charts for Intel® Core™ Desktop Processor Family
    • Comparison Charts for Intel® Core™ Mobile Processor Family
    • Intel® HD Graphics Supported in Intel® Core™ i7 Mobile Processors
    • Specifications, Comparisons, and Technical Documentation for Mobile Intel® Processors
    • How to Compare Intel® Processors Using Product Specifications Page (ARK)
  • Product Information & Documentation

    Product Information & Documentation

    Sorry, there are no results matching your filter criteria.
    • Support Resources for Intel® Desktop Processors
    • Which Intel® Boxed Desktop Processors Ship without a Fan Heatsink?
    • Export Compliance Metrics for Intel® Microprocessors
    • Supported Memory for Intel® Core™ Mobile Processor Family
    • Frequently Asked Questions About Intel® Core™ i7 Desktop Processors
    • Download the Intel® Processor Identification Utility
    • Frequently Asked Questions for Intel® Extended Memory 64 Technology
    • Frequently Asked Questions for Intel® Turbo Boost Technology
    • Intel® Processor Identification Utility Installation Guide for Windows*
    • Where to Find Intel® Processor Software and Drivers
      • General Netbook/Laptop Service and Support
      • How to Get Software and Driver Updates for Your System
      • Frequently Asked Questions About Temperature for Intel® Processors
      • How to Find and Compare Technical Information About Intel® Processors
      • Intel® vPro™ Platform Overview
      • Difference Between Deep and Deeper Sleep States for Processors
      • Online Service Requests Receive Responses Within One Business Day (How to View All Contact Support Options)
      • Thermal Design Power (TDP) in Intel® Processors
      • Side Channel Vulnerability, Microarchitectural Data Sampling Advisory, SA-00233
      • Electronic Product Environmental Assessment Tool (EPEAT)
      • Product Change Notifications for Intel® Products
      • Intel EU Single Place of Contact Address Change
      • Green Product Label for China RoHS Conformity Assessment
      • International Material Data System (IMDS) for Intel Products
      • RoHS Compliance with Phthalate Restrictions for All Intel® Products
      • Where to Find Material Declaration Data Sheet (MDDS) for Intel® Products
      • ISO Certifications for Intel® Products
      • REACH SVHC Compliance for All Intel® Products
      • Declaration of Conformity for Intel® Products
      • RoHS 3 (EU 2015/863) Regulatory Information for Intel® Processors
      • Will the built-in Graphics Processing Unit (GPU) on the processor consume power if external GPU is used?
      • Where to Get Support for Ultrabook™ Devices
      • Where is Microcode 0x10 for Clarkdale CPUs?
      • How to Find the Code Name for Intel® Processors
      • What Version of Intel® Turbo Boost Technology Works with my Intel® Core™ i7-3820 Processor
      • What is Intel® Turbo Boost Technology and How Does it Work?
      • User Guide for Intel® Industrial Solutions System Consolidation Series SCS200
      • BIOS Implementation Test Suite (BITS) for Processors
      • Where to Find the Statement of Volatility for Intel® Core Processors
      • Does an Intel® Processor Require Product Registration to be Eligible for Warranty Coverage?
      • Where do I Get Intel Export Compliance Information such as Export Control Classification Numbers (ECCN) and Harmonized Tariff Schedule (HTS)?
      • Frequently Asked Questions about Intel® Mobile Processors
      • Bounds Check Bypass Store (BCBS) Vulnerability (INTEL-OSS-10002)
      • Side-channel Vulnerability and Mitigation Methods
      • Regulatory Information for Intel® Processors
      • Intel® Desktop Processor Upgrade Information
      • Frequently Asked Questions about Enhanced Intel SpeedStep® Technology for Intel® Mobile Processors
      • Program for California Energy Commission (CEC) Friendly Motherboards
      • Software Developer Manuals for Intel® 64 and IA-32 Architectures
      • Frequently Asked Questions about Intel® Core™ Processors with Intel® HD Graphics
      • Resources for the Most Common Intel® Processor Questions
      • Help Documentation for Intel® Processor Diagnostic Tool
      • Frequently Asked Questions about Intel® Graphics Technology for Intel® Mobile Processors
      • Frequently Asked Questions about Enhanced Intel SpeedStep® Technology for Intel® Processors
    Show Less Show more
  • Troubleshooting

    Troubleshooting

    Sorry, there are no results matching your filter criteria.
    • Troubleshooting Fan Issues with Intel® Boxed Processors
    • Troubleshooting Overheating Issues for Intel® Boxed Processor
    • Troubleshooting Overheating Issues
    • My Intel® Core™ Processor Does Not Reach the Maximum Turbo Boost Frequency
    • Overheating Symptoms and Troubleshooting For Intel® Boxed Processors
    • Why does the 6-core Intel® Core™ i5-9400F Processor only show 4 cores in Task Manager?
    • My motherboard shows debug code 00. What does this debug code mean?
    • Troubleshooting No Display and No Boot Issues on Intel® Processors
    • The Windows* task manager is not showing all the cores of the CPU
    • How to Check if Intel® Quick Sync Video Feature is Enabled or not in Intel® Processors?
      • Blue Screen of Death (BSOD) Errors on My Processor
      • No Display on Dual-Channel Memory on an Intel® Processor
      • Not getting the Intel® Turbo Boost Frequency.
      • Where Can I Check the Processor Frequency and Temperature?
      • How to find BIOS Version, Motherboard Manufacturer, and Model
      • How to Clear CMOS to Reset BIOS Settings
    Show Less Show more
  • Warranty & RMA

    Warranty & RMA

    Sorry, there are no results matching your filter criteria.
    • Frequently Asked Questions About Intel® Boxed Desktop Processor Warranty
    • Warranty Process Video for Intel® Processors
    • Replacing the Boxed Processor Fan Heatsink for Intel® Desktop Processors
    • Warranty Eligibility of Intel® Processors
    • Intel® Boxed Processors Three-Year Limited Warranty Terms and Conditions
    • Warranty and Replacement Information for Intel® Processors
    • Intel Inside® Logo Replacement Label for Intel® Boxed Processors
    • Physical Damage Due to External Causes on Intel® Desktop Processors
    • Frequently Asked Questions about Warranty for Intel® Processors
    • Intel® Boxed vs. Tray Processor Warranty Policy
      • Frequently Asked Questions for Online Warranty and Support
      • Support Phone Numbers for Intel® Processors
    Show Less Show more

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