You can use the utility to update all drivers on an Intel® NUC or Intel® Compute Stick. If you want to get the latest drivers for the Intel® NUC or Intel® Compute Stick from another PC, you can use the Search Manually feature.
Where can I download the Intel® Driver & Support Assistant?
This application does not support older versions of Internet Explorer. We recommend using Chrome, Firefox, or Internet Explorer v11 browsers.
I can't use Intel® Driver & Support Assistant when there is a newer version available. Why is that?
Upon release of Intel DSA v3.0, there is a known issue affecting some systems when upgrading from Intel DUU v2.9 to Intel DSA v3.0. If this issue affects your upgrade from Intel DUU to Intel DSA, try these steps:
Uninstall Intel DUU or Intel DSA via Control Panel.
Delete all old log files from C:\ProgramData\Intel\DSA.
You must manually download and install the latest version posted, if:
You have Intel DUU version 188.8.131.52 or 184.108.40.206, released between August and December 2016
You tried running Intel DUU but received a message similar to the one shown below
The auto-upgrade feature was disabled
Go to Control Panel and uninstall the Intel® Driver Update Utility.
Return to Intel DSA and download the latest version. The latest version enables the auto-upgrade for future versions.
Until Intel DSA goes to a truly auto-update version, this might impact some updates to installer versions, and Intel DUU users who use the old application.
Do I need to uninstall my previous Intel® DUU version to install Intel® DSA?
For most users, there is no need to uninstall older Intel DUU versions. New Intel DSA should easily install over the old Intel DUU program. If you do experience issues updating, refer to the previous question above.
Where can I find links to other computer manufacturer's support websites?
How can I view users issues by running the Intel DSA application?
Browse through the Communities Forum to see if other users have posted similar issues.
Information about the Intel® Product Improvement Program
Why should I participate?
Information about your computer's performance is used to make improvements that may benefit you in the future. For example, if the data shows that a driver is not performing as expected, Intel will use that information for future driver updates.
How do I participate in the Intel® Product Improvement Program?
When you install the Intel® Driver & Support Assistant, click the box on the first installation screen next to, Yes. I would like to participate.
What if I don't choose to participate?
The Intel® Driver & Support Assistant still automatically detects and installs new drivers for your computer. System performance information is not collected or sent to Intel. No performance information from your computer is used to improve future products.
If I participate in the Intel® Product Improvement Program, what data is collected and how is it used?
We may collect information about how you use your system and software to provide you with the best products, services, and experience. The information collected is not used to identify or contact you. You can change this setting at any time in the Control Panel by selecting Intel® Product Improvement Program. Then, select Yes or No.
The information collected may include your:
Memory and display configuration
Region and language settings
Regional location and time zone
Device and software usage (for example, number of times used, duration of use, and so on)
Randomly generated unique identifier (GUID) that is stored on your device
We use this information to understand:
How well our products perform over time
To determine how useful they are
To detect issues
To identify future product improvements
The information collected does not include the actual content you create or view. This information is not used to identify or contact you.
The Intel® Product Improvement Program uses reasonable organizational, technical, and administrative measures to protect the information collected against:
We may share the information collected with authorized business partners, who are required to keep this information confidential. Authorized business partners only use it for the purposes described above.
How long is data collected if I participate in the program?
We collect data for one week after you run Intel® Driver & Support Assistant the first time so that we can determine how your system is performing.
We continue to periodically monitor your system until you opt-out. Periodic monitoring allows us to detect when your system or drivers are performing poorly.
Where and how long is this data kept if I participate in Intel® Product Improvement Program?
We keep the data for a maximum of three years. Each time you upgrade drivers and software with Intel DSA, the data collected is compared with data collected in earlier reports. To compare data, we use the unique identifier on your computer.
If I participate in the program, is there any personal information in the data collected?
If I choose to participate in the program now, can I choose to leave the program later?
Yes. You can stop participation anytime. Once stopped, data is no longer collected and shared with Intel.
To stop participation:
Right-click the Intel Driver & Support Assistant Tray Icon.
Click Product Improvement Program Participation.
Check the box next to No, I do not want to participate in the program.
If I choose not to participate in the program now, can I join the program later?
Yes. You can join using the Intel Driver & Support Assistant Settings option in the tray icon.
To join the program:
Right-click the tray icon.
Click Product Improvement Program Participation.
Check the box next to Yes. I want to participate in the program.